Refunds & Returns

Each order is custom made and our apparel are printed on demand (meaning we make them as our orders come in), therefore we only accept returns unless there is a defect with the product. If you decide that you do not want the style, size or print on your product post shipping, there is no returns or refunds provided. In the rare event that an order is shipped with a defect or incorrect print, we will offer a replacement if the defect is reported within 14 days. You need to send a picture of the defect/incorrect print and it would be replaced at no additional cost. If  you do not want a replacement, a refund will be provided.
To be eligible for a return, your item must be unused and in the same condition that you received it within its original packaging. A 10% restocking fee will be charged.  All changes/cancellations/replacement requests (in case of printing issues) need to be emailed to along with the details you used in your purchase which are: full name, order number, email address, phone number and shipping address. 
If 7 days have gone by since you received your purchase, we unfortunately can’t offer you a refund or exchange.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Free items and giveaways
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
*Book with obvious signs of use
*CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
*Any item not in its original condition, is damaged or missing parts for reasons not due to our error
*Any item that is returned more than 14 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to:

Shops & Beyond Service Team
39270 Paseo Padre Pkwy #244
Fremont California US 94538.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

To return your product, you should mail your product to:
Shops & Beyond Service Team
39270 Paseo Padre Pkwy #244
Fremont California US 94538.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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